Lost your Driver CPC card? Report it to the DVSA immediately, inform your employer, and apply for a replacement online or by phone. Acting quickly helps you stay compliant and ensures that your lost driver CPC card is replaced so you can get back on the road faster.
Key Takeaways
- Immediately report a lost Driver CPC card to the DVSA to prevent misuse and inform your employer to follow their protocols.
- Apply for a replacement card promptly via online or phone methods, with a £25 payment, to minimize driving disruptions.
- While awaiting the new card, maintain valid documentation and ensure completion of necessary training to avoid legal penalties.
Immediate Steps to Take When You Lose Your Driver CPC Card
The moment you realize your Driver CPC card is lost, time is of the essence. Report the loss to the Driver and Vehicle Standards Agency (DVSA) immediately. This essential action prevents misuse of your card. Prompt reporting can mitigate potential misuse or fraudulent activities.
Next, inform your employer about the loss. Keep your employer informed about your current status and any potential delays in your driving schedule. Your employer may have specific protocols for such situations, so informing them is prudent.
Applying for a replacement Driver CPC card is a legal requirement, not an option. Refer to the DVSA’s official resources for detailed guidance on reporting lost or stolen Driver CPC cards. Acting quickly ensures compliance and minimizes disruptions.

Applying for a Replacement Driver CPC Card
The process of applying for a replacement Driver CPC card is straightforward but requires prompt action. Delaying the application increases the risk of non-compliance, jeopardizing your ability to drive professionally. You have two main options for applying: online or by phone.
The online process involves filling out a form and waiting for a callback to complete the payment, whereas the phone process is quicker and more direct. Whichever method you choose, acting swiftly will ensure you receive your new card within the expected 7-10 working days.
Online Application Process
Begin the online application process by visiting the DVSA’s website and filling out the provided form. Ensure you have your driving license number handy to complete the form. The form requires your personal details and information about the loss of your Driver CPC card.
After submitting the form, wait for the DVSA to contact you for the payment. They will call you back to collect the payment. The callback usually happens within a few days, so monitor your phone to avoid missing it.
If you miss the call, the DVSA will email you to complete the payment process. Completing the online application and staying vigilant about the callback ensures timely processing of your replacement card.
Phone Application Process
Applying by phone is recommended for those who prefer a quicker method. This process is faster as it eliminates the wait for a callback to collect the fee. Call the DVSA at 0300 200 1122 and have a credit or debit card ready to pay the replacement fee immediately.
Provide your driving license number and other identifying information during the call. The DVSA representative will guide you through the process, ensuring that all necessary details are collected. This direct interaction can resolve questions or issues on the spot, making it a more efficient option.
After payment, your application for the replacement card will be processed immediately. This method often results in quicker turnaround times, getting you back on the road faster.

Payment Details for Replacement CPC Card
The replacement Driver CPC card costs £25, a small price for the peace of mind and legal compliance it provides. Payment must be made using a credit or debit card, whether you apply online or by phone.
For online applications, wait for the DVSA to call you back to collect the £25 fee. Answer or return the call promptly to finalize your application. If you miss the call, the DVSA will email you requesting a callback.
Prompt payment ensures your replacement card is processed without delay. Using a credit or debit card, complete the payment promptly to receive your new card within the expected timeframe.
Driving While Waiting for Your New Card
After paying for the replacement, you can continue driving professionally while waiting for the physical card. Ensure you’ve completed all necessary driver CPC training, as your certificates serve as proof of qualification during this period.
Carry these certificates with you at all times while driving. This driver certificate of professional competence serves as evidence of compliance if stopped by authorities or if you need to prove your qualifications to an employer.
Having the right documentation on hand can save you from potential misunderstandings or complications. Being prepared ensures your professional driving duties remain uninterrupted.
What to Do If Your Replacement Card Does Not Arrive
The new Driver CPC card is expected to arrive within 20 days. If your replacement card doesn’t arrive within this period, take action immediately. If more than 15 days have passed since payment, contact the DVSA to check your application’s status.
If your card still doesn’t arrive after 20 days, escalate the issue. For further assistance, call the DVSA at 0300 123 7721. Addressing delays promptly helps resolve the issue faster, ensuring you receive your new card.
Proactive steps ensure compliance and uninterrupted professional driving if your replacement card doesn’t arrive.

Maintaining Your Driver Qualification Card
Maintaining your Driver Qualification Card involves more than just keeping the physical card safe. Professional drivers must complete 35 hours of periodic training every five years. Ongoing training keeps you up-to-date with the latest safety regulations and best practices.
Failing to complete periodic training on time may require redoing your Driver CPC training entirely. Redoing training is both time-consuming and costly. Spread your training over the full five-year period to avoid a last-minute rush.
Staying on top of training requirements ensures that you remain compliant and uninterrupted professional driving. It also shows your commitment to maintaining high standards in your driving career.
Importance of Having a Valid Driver CPC Card
A valid Driver CPC card is not just a legal requirement; it’s essential for professional driving. Without it, you risk fines up to £1,000 and potential penalties of £50 per infraction. More significantly, you could face withdrawal of your HGV licence, severely impacting your career.
Employers are liable if they allow drivers to operate without a valid CPC qualification. Maintaining your card is about personal responsibility and ensuring your employer complies with the law.
Beyond legal compliance, a valid Driver CPC card enhances career opportunities. It shows your commitment to safety and professional competence, making you more attractive to employers. Always carrying your Driver Qualification Card (DQC) shows your dedication to the highest industry standards.
Summary
Losing your Driver CPC card can be a stressful experience, but knowing the steps to take can make the process smoother. From immediately reporting the loss to the DVSA to applying for a replacement and understanding the importance of maintaining your card, each step is crucial for staying compliant and continuing your professional driving duties.
Remember, acting swiftly and staying informed are your best tools for navigating this situation. Keep up with your periodic training, understand the importance of your CPC card, and always be prepared to take action if needed. Your commitment to maintaining your professional standards is what keeps you on the road and ahead in your career.

Frequently Asked Questions
How do I report a lost tacho card to the DVLA?
To report a lost tachograph card to the DVLA, call them immediately at 0300 790 6109 and then submit an online application for a replacement within seven days of the loss.
What should I do immediately after losing my Driver CPC card?
Immediately report the loss to the DVSA, inform your employer, and apply for a replacement without delay.
How can I apply for a replacement Driver CPC card?
You can apply for a replacement Driver CPC card online by completing a form or by calling the DVSA at 0300 200 1122 to arrange payment. Choose the method that is most convenient for you.
How much does a replacement Driver CPC card cost?
A replacement Driver CPC card costs £25, which can be paid using a credit or debit card.
Can I continue to drive professionally while waiting for my new card?
Yes, you can continue to drive professionally while waiting for your new card, provided you have completed the required training and carry appropriate documentation as proof.